SHIPPING & DELIVERY

Customers are responsible for providing a complete and accurate shipping address. I Got Da Juice is not responsible for orders delivered to an incorrect address provided by the customer, unattended deliveries, missed deliveries, or packages left outside after confirmed delivery.

Because our products are perishable, customers are responsible for promptly receiving, opening, and refrigerating their shipment.

If an order arrives damaged, leaking, incorrect, or otherwise affected by an error attributable to I Got Da Juice, contact us within 24 hours so we can review the issue.

By placing an order or starting a subscription, you acknowledge and agree to this policy.

I GOT DA JUICE

Fuel Your Body. Feed Your Soul.

I GOT DA JUICE

Return, Refund & Subscription Policy

Because I Got Da Juice products are fresh, perishable food and beverage items, ALL SALES ARE FINAL. We do not accept returns or exchanges on juices, wellness shots, sea moss products, juice packs, or subscription orders once they have been prepared, shipped, delivered, or picked up.

REFUNDS & REPLACEMENTS

Refunds or replacements are provided only when the issue is the fault of I Got Da Juice. This may include receiving the wrong product, an item missing from your order, or a product arriving damaged due to an error on our part.

Customers must contact us within 24 hours of receiving the order and provide the order number and clear photos of the product and packaging when applicable. After review, we will determine whether a replacement, store credit, or refund is appropriate.

We do not issue refunds for change of mind, dislike of taste, failure to consume products before expiration, incorrect information provided by the customer, missed pickups, refusal of delivery, or products that were not refrigerated or stored according to our instructions.

SUBSCRIPTION POLICY

Subscriptions automatically renew according to the plan selected at checkout. By purchasing a subscription, you authorize I Got Da Juice to charge your selected payment method for each scheduled renewal until the subscription is canceled.

Subscription changes, skips, or cancellations must be submitted at least 3 days before the next scheduled billing/processing date. Once an order has been charged and preparation has begun, it cannot be canceled or refunded.

Canceling your subscription stops future renewals only. It does not cancel or refund an order that has already been processed.

If a subscription payment is declined, we may pause or cancel the subscription until payment information is updated.